Payment Policy

Clear information about payment methods, payment processing, and payment security.

Last updated: September 1, 2026

Accepted Payment Methods

We currently accept PayPal and the following major credit and debit cards processed through PayPal: Visa, Mastercard, American Express, and Discover.

At checkout, you may choose PayPal or an eligible Visa, Mastercard, American Express, or Discover credit or debit card. Payment availability may vary depending on your location, device, card issuer, payment-provider requirements, and other checkout conditions.

Payment Currency

Unless otherwise stated, product prices are displayed in United States dollars (USD). The final order total, including applicable taxes and other charges, will be shown at checkout before you complete your order.

Payment Processing

Payments are processed through Shopify and authorized third-party payment providers. Rayzana does not directly process or store complete payment card numbers on its own servers.

By submitting an order, you authorize the applicable payment provider to verify and process your payment for the total amount shown at checkout.

Your payment may be authorized before your order is accepted. An order is not considered accepted until Rayzana confirms the order or begins processing it.

Payment Verification and Authorization

Card payments may be subject to authorization, fraud screening, identity verification, or other security checks by the payment provider, card network, or card issuer.

You may be asked to complete additional verification, such as 3D Secure, a one-time security code, two-factor authentication, or another method required by your card issuer or payment provider.

If your payment is declined or additional verification is required, please contact your card-issuing bank or payment provider for assistance.

Payment Security

Payment information is transmitted through secure checkout technology and is handled by Shopify and our authorized payment providers.

Rayzana does not store complete credit card or debit card numbers on its own servers. We use reasonable administrative, technical, and organizational safeguards to help protect payment-related information.

No online transmission or storage system can be guaranteed to be completely secure. Customers should use a secure and trusted internet connection when placing an order.

Billing Information

You agree to provide current, accurate, and complete billing and payment information when placing an order.

If your billing information changes, please update it before placing a new order. Incorrect or incomplete billing information may delay payment authorization or order processing.

Payment Issues and Order Cancellation

We may delay, reject, or cancel an order if payment cannot be authorized, payment information is incomplete, a security check is unsuccessful, or fraudulent activity is suspected.

Orders may be canceled for a full refund to the original payment method before the order has shipped. Once an order has shipped, it cannot be canceled. After delivery, customers may request a return in accordance with our Return and Refund Policy .

If Rayzana cancels an order after payment has been received, the payment will be refunded to the original payment method.

Refunds and Chargebacks

Approved refunds are issued according to our Return and Refund Policy . Refunds are generally sent to the original payment method.

If you have a question about a payment, refund, declined transaction, or payment verification request, please contact us before submitting a payment dispute or chargeback whenever possible. We will review the issue and assist according to the applicable policy.

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